One clear sign would be if they turn and run the other way when they see you coming down the street. Too bad it’s not that easy.
With most member interactions happening online these days, you have to rely on the digital signals (or lack thereof) to discover your at-risk members.
In this guide, we’ll identify:
- The telltale signs of a lapsed member
- How to create systems to identify warning signs
- Strategies to engage members before they lapse
