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Leveraging Events & Rituals to Boost Community Engagement 

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Alex and Erik’s anecdotes from years of experience  

How online and offline events can boost community engagement 

What a community ritual is and how it helps  

Alex and Erik’s anecdotes from years of experience  

Forged in the fires of Community during the early days of Reddit and Product at Nike, Alex now leads community efforts as the Chief Community Officer at Commsor & The Community Club. She's a big nerd who is very into the "how" behind things and loves to learn and share that knowledge however she can. When she's not eyeball deep in niche online communities, she can be found knitting, enjoying obnoxiously hip beers, and cheering on Cleveland sports teams. 

Watch now to learn the following: 

Examples you can emulate in your own community  

“Pull quote from the hosts or about the webinar"

- Host

Meet the Hosts

Ben Winn 

CS in Focus 

Adrian Speyer is joined by Alex Angel and Erik Martin as they deep dive into their own experiences and how you can emulate them in your own community.  

Forged in the fires of Community during the early days of Reddit and Product at Nike, Alex now leads community efforts as the Chief Community Officer at Commsor & The Community Club. She's a big nerd who is very into the "how" behind things and loves to learn and share that knowledge however she can. When she's not eyeball deep in niche online communities, she can be found knitting, enjoying obnoxiously hip beers, and cheering on Cleveland sports teams.  

Erik Martin is a community management expert who has led teams at Nike, reddit, Depop, Airtime, WeWork & Teal. He's currently the VP of Services @ Commsor, which provides education, software, and resources to Community-led companies.  

Host Name

Title // Company

Describe why the users should be excited about them as a host.

ON-DEMAND WEBINAR

Ben Winn 

CS in Focus 

Ben Winn is an award-winning Customer Success thought leader, speaker and writer. He originated the Customer Success team at SeamlessMD, was on the Founding Team for the Venture Out Conference, and is the Founder of CS In Focus; Canada’s largest Customer Success community. Ben won the Customer Success Innovator of the Year award in 2018 for creating the Account Behaviour Formula and has successfully created an innovative and impactful customer community at SeamlessMD. Ben is also a Young Diplomats of Canada Delegate, a BetaKit contributor, a Venture for Canada Fellow, and in 2018 he published his eBook: The Beginner’s Guide to Customer Success. He is currently working on his new company Assembly, which aims to empower companies and communities to build and manage successful partnerships.

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Ensuring that your community members find real value from your offering is essential to a thriving community. Boosting engagement is essential to proving impact on the business. 

But how can you consistently deliver? 

Through community rituals and events. 

Save your spot to learn the following: 

Providing your members with real value is a key requirement for a successful, thriving community. 

Alex Angel and Erik Martin from Commsor discuss what real value looks like. 

ABOUT THE WEBINAR

Examples you can emulate in your own community  

 Alex Angel 

 ERIK MARTIN